Student welfare at Hello! Exmouth
As a school for young learners, we aim to create a warm and welcoming environment for students when they enter our community. We have a dedicated welfare team based in the heart of our reception, and clear processes to ensure students know who to say 'Hello!' to when they need support.
Overview of our systems for the Care of Under 18’s
24 hour emergency phone
Dedicated safeguarding team
All students receive a lanyard with key safety and contact information
All hosts drop students to school meeting point on first day
Students receive a welcome talk on their first day at school
Classroom rules contract in first lesson to promote safety and well-being of all students
Orientation includes "get home safe" session to ensure all students have host contact details and are assisted with their first journey home
Comprehensive training for bus trips - activity leader goes on bus for first journey home, bus cards with clear stops on and video clips of journeys to show students bus stops visually (available to download on phone)
Mid week "smiley face" feedback (to ensure everyone is happy and fix any problems) and digital final feedback
Team member appointed to check in with any individual students who do not have a group leader
Please see here our junior programme agreement and statement of commitment for further details of our welfare procedures + supervision levels.